Find answers below to key questions asked about services. Want to know more? Get in touch with us.
At ZP3N, the safety and reliability of our users' experience are our top priorities. We recognize the significance of safeguarding our users' data and accounts, and this commitment drives us to implement stringent security measures.
To ensure the security and trustworthiness of our service, we employ a range of security protocols. These measures encompass encrypted data transmission and secure server storage. Furthermore, our dedicated team continuously explores innovative approaches to enhance user protection. Our unwavering goal is to deliver the utmost level of security and excellence to our users.
These services involve many uncontrollable factors and risks. Please make sure to assess and assume the risks yourself.
According to the terms of service of various social media platforms, such unnatural methods of gaining followers are generally considered violations of their guidelines. Even activities such as mutual following and liking through reciprocal groups or exchanging goods purely for the purpose of gaining likes fall within their scope of regulation. It is recommended to adhere to the following two points to keep your account relatively safe; however, the risk of account suspension, deactivation, or deletion cannot be entirely ruled out, so please fully assess the risks involved.
Each order operates independently. The system records the current count at the time the order starts and sets the target count as “starting count + purchased quantity.” Once the target count is reached, the order is marked as completed. If multiple orders are running simultaneously for the same target, the system cannot combine the quantities, which may result in the total count not meeting the sum of both orders.
To ensure the effectiveness of your orders, please:
Yes. Different types of services (e.g., IG post likes, views, shares) for the same target URL will not interfere with one another.
Unfortunately, we cannot provide refunds or refills for missing quantities due to duplicate orders. Please follow the above guidelines to avoid such issues.
Before sending your order, please double check that the order is correct and read the Terms of Service and other notes. Make sure you fully understand the contents.
We accept USD and cryptocurrency(ies) for payment via the following methods:
The currency-switching information on the website is for reference only. The exchange rate is static information and will not be automatically updated with subsequent exchange rate changes, so it does not represent the actual transaction exchange rate. All transactions are billed in "USD". If your transaction may be affected by exchange rate changes, please confirm the current exchange rate before proceeding.
If you are repeatedly unable to create orders, it could be due to a system error or the system detecting abnormal activity. Please contact us for assistance and further investigation.
All processes are processed automatically. The payment status of the order will be updated after waiting for notification from the third-party payment. The arrival time of each payment method is different, and the actual notification time of the third-party payment shall prevail.
The arrival time of each payment method is different. The actual notification time of the third-party payment shall prevail. Due to the third-party payment process, we cannot guarantee immediate confirmation of payment for every order.
Delivery times can vary depending on the size of the order and the type of service purchased. Generally, the system starts delivering within a few hours of receiving the order. It may take a few days to complete the delivery for larger orders. Please refer to the service description for the start time and average completion speed. However, it is not possible to accurately estimate the actual time it will take, and it will depend on the actual conditions of the system. Even services that usually start immediately may be delayed for several hours or even days due to a large volume of orders. Please be patient when the service is delayed or stuck.
If there has been no movement for a long time, such as 2 or 3 times longer than expected, or 3 to 5 days since your order was placed, you can leave us a message with your "order ID." We will help you to check the situation as soon as possible.
The "start time" and "average completion speed" in the service description are for reference only. The actual time may vary due to server delay, third-party platform update, or other force majeure factors. There is no guarantee for the completion time.
No.
If it is an order that has not yet been paid for, you can simply ignore the order and place a new order correctly.
In the case of paid orders, the system will automatically start scheduling the service after the payment is completed, so no changes, cancellations, or refunds can be made.
After placing your order, you should receive an automatic email from the system ([email protected]) with your order details and order number. If you don’t see the email in your inbox, please check your spam folder. Mark it as “Not Spam” to avoid missing emails in the future.
If you can't find or forget your order ID, you can contact us, leave your order email and payment information, we will manually assist you to inquire.
There are many reasons for dropping the number of followers, such as the service being unstable (like bot quality service), your account having a low rating from social media, social media deleting these rapidly increasing accounts and traffic, etc. Such reasons do exist, so ZP3N does not claim that the number of followers will not drop permanently. All services have a chance to lose volume. Even if it is a stable, high-quality service. Therefore, please be sure to consider the drop as one of your risk factors.
If you have forgotten your password, you can contact us and provide your account(email) and any previous order ID associated with the account. Once verified, we will assist you in resetting your password.
Please feel free to contact us, if you have any questions or suggestions.
We will reply as soon as possible after we receive the message. We will normally reply within 48 hours but may reply later if it is a national holiday, regular holiday, or rest day.